
FAQs
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1. How can I place my order?
Simply use our online shop – select the product, add it to your shopping cart and proceed to checkout.
2. Which payment methods are accepted?
We accept PayPal, credit card (Visa, MasterCard, Amex), Apple Pay, Google Pay, American Express, EPS, Union Pay and Klarna.
3. How long does shipping take?
Due to high demand, delivery times are usually 7-14 working days.
4. Where do you ship to?
We currently ship to the DACH region (Germany, Austria, and Switzerland). Other countries are available upon request.
5. How much are the shipping costs?
Shipping is 100% free!
6. How does the return process work?
Simply contact us using the contact form or by email. We'll send you all the information you need for your return.
7. How can I reach you?
You can reach us at any time via our contact form.
8. When will I receive an answer?
We usually respond within 24 hours on working days.